Terms and Conditions — 788com

These Terms and Conditions ("Terms") form a binding agreement between you ("the User", "you") and 788com ("the Platform", "we", "us"). They govern all access to and use of the 788com website, mobile application, sportsbook, casino, and all related products and services.

If you do not agree with any part of these Terms, you should not register an account or use the platform. Continued use of 788com after any update to these Terms constitutes your acceptance of the revised version.

These Terms should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 788com.

To open an account on 788com you must meet the following requirements at the time of registration and on an ongoing basis:

• You are at least 18 years old.
• You are registering voluntarily and not acting on behalf of another person.
• You have not previously been excluded, suspended, or banned from 788com.
• You are aware that betting and casino gaming involve financial risk and you are playing with money you can afford to lose.
• You are not using the platform in any jurisdiction where doing so is prohibited by local law — it is your responsibility to ensure your access is lawful in your location.

Each person may hold only one account. Duplicate accounts are not permitted. If multiple accounts are identified as belonging to the same person, 788com reserves the right to close the duplicates, void any associated bonuses, and restrict the remaining account. Registration requires accurate personal information — providing false details is grounds for account closure and forfeiture of funds.

Age and identity verification may be required at any point — including before a withdrawal is processed. This is a standard requirement to protect account holders and prevent fraudulent use. Documents typically requested include a government-issued ID (CNIC) and proof of the payment method used.

You are fully responsible for all activity that occurs under your 788com account. This includes all bets placed, deposits made, and any instructions given through your account, whether placed by you personally or by someone to whom you have given your login credentials.

You must keep your username and password confidential. Do not share your login details with anyone, including family members. If you suspect your account has been accessed by a third party, contact support immediately so the account can be secured.

• Keep your contact details (email address, phone number) current — these are used for account verification and support communication.
• Do not attempt to access other users' accounts.
• Do not allow anyone under 18 to use your account or access the platform through your device.
• Notify support promptly if you discover any error in your account balance or bet settlement.

788com is not liable for losses that result from you sharing your account credentials or failing to keep your login secure. If an error in your favour occurs — for example, a technical fault crediting funds incorrectly — 788com reserves the right to correct the balance. You are not entitled to retain funds credited in error.

788com accepts deposits in PKR through the following channels: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and mobile wallets. All deposits are processed in Pakistani Rupees.

Deposits must originate from a payment method that belongs to you. Using payment methods registered to third parties is not permitted. If a deposit is found to have come from a payment account that does not match the 788com account holder's identity, the deposit may be reversed and the account suspended pending investigation.

• Minimum deposit amounts vary by payment method and are displayed in the cashier section.
• There are no deposit fees charged by 788com, though your payment provider may apply their own charges.
• Funds deposited for the purpose of claiming a bonus are subject to that promotion's specific terms.
• If a deposit fails for a technical reason, contact support before attempting a second deposit to avoid duplication.

788com does not accept deposits from third parties, business accounts, or any payment method that cannot be verified as belonging to the account holder. Deposits made by methods not supported at the time of deposit will be returned minus any processing fees incurred.

Withdrawal requests are processed to the same payment method used for the most recent deposit, wherever technically possible. This policy exists to prevent money laundering and to ensure funds return to the verified account holder.

• Withdrawals may be processed to JazzCash, Easypaisa, Raast, or bank account depending on your deposit history and verification status.
• Minimum and maximum withdrawal amounts are displayed in the cashier section and vary by payment method.
• Withdrawal processing times are displayed at the time of request. Standard processing is typically within 1–3 business days depending on the method and any pending verification requirements.
• Identity verification must be complete before your first withdrawal is processed. This is standard practice and not a penalty.

Active bonus wagering requirements must be completed before a withdrawal can be requested against a bonus balance. If you request a withdrawal while a bonus is still active and the wagering requirement is incomplete, the bonus and associated winnings may be forfeited.

788com reserves the right to request additional verification documents for large withdrawal amounts as part of standard due diligence. This does not imply any wrongdoing and is a routine compliance measure. Failure to provide documents within a reasonable timeframe may result in the withdrawal request being declined.

All bonuses and promotions offered by 788com are subject to specific terms which are published with each promotion in the Promotions section. General bonus conditions that apply to all offers are listed here.

• Wagering requirements specify how many times a bonus amount must be bet before it can be withdrawn. A 20x wagering requirement on a PKR 1,000 bonus means PKR 20,000 in qualifying bets must be placed before withdrawal is permitted.
• Minimum deposit conditions must be met for a bonus to be activated. Depositing less than the stated minimum will not trigger the bonus.
• Expiry dates apply to all bonuses. Unclaimed or unwagered bonuses expire automatically on the stated date.
• Bonuses are available to one account per person, per household, and per device. Claiming the same bonus across duplicate accounts will result in all bonuses being voided.
• Some bonuses apply only to specific games or bet types. Free spins awarded with a bonus are typically valid on designated slot titles only.
• 788com reserves the right to withdraw any bonus offer at any time prior to the offer being claimed by a user.

Any attempt to abuse the bonus system — including using multiple accounts, coordinated betting with other accounts, or structured low-risk wagering intended to complete requirements without genuine play — will result in the bonus being voided, associated winnings forfeited, and possible account suspension. Bonus abuse determinations are made at the platform's discretion based on account and betting patterns.

All bets placed on 788com are subject to the general betting rules below as well as any sport-specific rules published within the sportsbook.

• A bet is confirmed only when a bet reference number is issued. If you do not receive a confirmation, do not assume the bet has been placed.
• Odds displayed at the time of bet placement are the odds that apply to that bet, except where a bet has been placed on clearly erroneous odds — in which case 788com reserves the right to void the bet and return the stake.
• 788com reserves the right to limit the maximum stake or payout on any market at its discretion. Individual account limits may also apply.
• If a sporting event is postponed or abandoned, settlement rules depend on the specific sport and market. As a general rule, if a match does not reach a natural conclusion, most markets are voided and stakes returned.
• For cricket specifically, DLS results in rain-affected matches are used as the official result for settlement purposes where the competition adopts DLS.
• Accumulator bets with one or more void legs are recalculated as if the void leg was not included — the remaining legs are settled at the adjusted combined odds.
• In-play (live) bets are subject to a brief acceptance window. During high-traffic events, there may be a short delay before in-play bets are confirmed.

788com may void, suspend, or restrict betting markets at any time without notice, particularly in cases where suspicious activity is detected, where there is a technical error in the odds feed, or where regulatory circumstances require it. Bets accepted before a market is voided will have their stakes returned.

The 788com casino, including slots, live dealer tables, crash games, and other game categories in the Game Lobby, operates according to the following general rules.

• All casino games use certified random number generators (RNG) or live dealer mechanics depending on the game type. Return-to-player (RTP) percentages are set by the game provider and are not modified by 788com.
• In the event of a technical fault during a casino session — including disconnection, game crash, or display error — the round is considered void and the stake is returned to the player's balance. If the round had already concluded prior to the fault, the settled result stands.
• Maximum bet limits apply per round in certain games, particularly when a bonus is active. Placing bets above the stated bonus maximum does not void the bet but may result in associated winnings being forfeited.
• Live casino tables have individual minimum and maximum bet limits which are displayed before joining the table. These limits are set by the table configuration and may vary by time of day or table variant.

Progressive jackpot games may carry specific eligibility requirements for the jackpot portion. The base game is always available to all users, but jackpot participation may require betting at or above a minimum stake. Details are displayed within the game interface for any title featuring a progressive element.

The following activities are strictly prohibited on 788com and will result in account suspension, closure, and possible legal referral:

• Opening or operating multiple accounts for the same individual.
• Allowing another person to operate your account.
• Using software, bots, scripts, or automated tools to place bets or interact with the platform.
• Exploiting software bugs, display errors, or pricing errors to gain an unfair advantage.
• Coordinating with other accounts to manipulate odds, exploit bonuses, or guarantee outcomes.
• Using the platform to launder money or process payments on behalf of third parties.
• Providing false identity documents during verification.
• Any attempt to access the platform or other users' accounts through unauthorised means.
• Placing bets on behalf of persons who are excluded or suspended from the platform.

If 788com has reasonable grounds to believe any of the above has occurred, the platform may void all bets associated with the account, freeze the account balance, and refuse withdrawal requests while the investigation is ongoing. Where fraud or money laundering is suspected, 788com is required to report to relevant authorities.

788com reserves the right to suspend or close any account at any time, with or without prior notice, where the platform has reason to believe that:

• A breach of these Terms has occurred or is suspected.
• The account holder has requested self-exclusion or a cooling-off period.
• Identity or age verification documents have not been provided within a reasonable period.
• The account is inactive and has had a zero balance for an extended period.
• A court order, regulatory instruction, or law enforcement request requires it.

If your account is closed due to a terms violation, any remaining balance may be withheld pending investigation. If the investigation concludes with no finding against you, your real-money balance (excluding bonus funds) will be returned to your verified payment method.

You may request account closure at any time by contacting support. Real-money funds remaining in a voluntarily closed account will be returned to your verified payment method after standard checks are completed. Self-excluded accounts cannot be reopened before the exclusion period expires.

788com collects and processes personal data in accordance with the Privacy Policy, which is incorporated into these Terms by reference. By creating an account, you consent to the collection and processing of personal data as described in that policy.

Data collected during registration and account use — including name, contact details, payment information, and transaction history — is used to operate the account, process payments, comply with verification requirements, and communicate with you about your account. Your data is not sold to third parties.

Communication preferences can be updated from your account settings. You may opt out of promotional communications at any time, though transactional communications related to your account (verification requests, withdrawal confirmations, security alerts) cannot be opted out of while the account is active.

788com is committed to providing a safe and responsible gaming environment. The platform provides a range of tools to help players manage their activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings and through the support team.

Self-exclusion is available for any account holder who decides they need a break. During an active self-exclusion, the account cannot be used for deposits, bets, or casino play. Exclusion periods range from short breaks to permanent closure and take effect immediately upon request.

If you believe your gaming behaviour is causing financial or personal harm, please use the self-exclusion tools or reach out to support directly. 788com is for entertainment purposes — it is never a recommended method of generating income and should never be funded with money you cannot afford to lose.

Full details of available responsible gaming tools and guidance are available on the Responsible Gaming page.

788com reserves the right to amend these Terms at any time. When material changes are made, we will notify active account holders through the contact details registered to their account or through a notice posted on the platform.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Terms. If you disagree with a change, you should stop using the platform and, if appropriate, close your account. Real-money balances in closed accounts will be returned per the account closure process described above.

The most current version of these Terms is always available on this page with the last-updated date visible at the top of the document.

If you have questions about these Terms, need clarification on any clause, or want to raise a concern about your account, the support team is available 24/7 through the live chat feature on the platform and by email at:

For responsible gaming related queries — including self-exclusion requests, deposit limit changes, or cooling-off period activation — you can also access these tools directly from your account settings without needing to contact support.

Formal complaints can be raised by contacting support in writing. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days. If we cannot resolve it to your satisfaction, further escalation options will be communicated to you at that stage.